Customer Services Associate - Devon, Cornwall, Somerset & Bristol

GP Only

South West

£Competitive

Evolve Selection Logo View company profile

Reference: 6535

* This Vacancy Has Now Expired *

We are currently recruiting for an new opportunity with a global, forward-thinking Pharmaceutical company. This exciting role will be working as a Customer Service Associate across Devon, Cornwall, Somerset & Bristol, and will be responsible for providing market leading service-based solutions to Healthcare Professionals. To achieve this, you will be responsible for building and developing our client’s relationship with GP surgeries.

Requirements:
Customer service experience is essential.
A minimum of A-Level qualifications or equivalent. A graduate would be ideal with possible further sales/marketing qualifications.
Driven individuals who are willing to go the extra mile to research the industry.
Customer-centric and service orientated mindset.
Ability to work independently with little supervision.
ABPI qualification is desired.
A current driving licence with no more than 6 points.

Role responsibilities:
Delivering exceptionally high quality face-to-face customer-service interactions.
You will be accountable for the accurate completion of all administrative tasks that fall within the remit of your role, including recording of calls, and material distributed.
Meeting the call targets set by your Team Manager.
You will be accountable for meeting call targets set by your Team Manager.
Feeding customer insights & issues back to the Sales & Marketing business.
You will be accountable for delivering a quality service and to selected NHS customers (providing approved product and patient literature as appropriate and device demonstration).

Role Specific Competencies:
IT literate with strong analytical skills.
Flexible “can do” attitude needed to thrive in a fast-growing company.
Self-accountability/motivation.
Innovation.
Tenacity.
Drive to ensure success.
Self-motivation, persuasiveness and competitiveness.

Recruitment Process:
2 stage process.

Package:
Exceptional package in line with experience and achievements.

Evolve Selection is a leading UK recruitment and contract sales organisation (CSO), operating within the Pharmaceutical, Healthcare and Medical Device sectors. We offer a highly comprehensive range of permanent recruitment and flexible contract sales solutions.

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