National Account Manager - Optics - National

Sales Management (Personnel)

UK Wide


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Reference: 3807

* This Vacancy Has Now Expired *

Role: National Account Manager

Therapy Area: Optics

Package: Negotiable basic salary up to £50,000, car, pension scheme, private health, sales force bonus and incentives

Territory: National (UK and Ireland)

Role Type: National Account Manager

The client is a pharmaceutical company with an extensive product range within the Ophthalmology market. As a National Account Manager you will ensure that our interaction with our key Accounts is collaborative in nature and grows their lifetime value against revenue, distribution and profitability targets. This will be accomplished by understanding and anticipating the current and future business needs of the key accounts, communicating these across the organisation and presenting technical and business solutions to meet those needs. You will be the account lead for large multiples in the UK & Ireland. The role will deal with both head office and regional based leads in each account.

Key Responsibilities:

Serve as the link of communication between key customers and internal teams

Developing trust relationships with a portfolio of key customers

Ability to build strong internal relationships with key stakeholders in support of the Sales Plan

Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

Ensure the correct products and services are delivered to customers in a timely manner

Address any quality issues as required

Identify and implement process improvement

Understanding structural and policy changes at our key accounts

Devising strategies, recommendations and briefing documents for working with these key accounts.

Attention to detail is a must with an ability to summarise and communicate the outputs of complex and lengthy documents

Understand the key drivers behind our business with the key accounts; be able to identify and examine issues with KPIs and bring these to the attention of the key accounts or the appropriate internal team

Be inquisitive about how the key accounts operate; work at identifying any needs outside of current product offering and flag these with team management and other relevant internal departments.

Work with the key account to compile specific marketing collateral as required.

Flexible attitude to work at individual store level as well as Head Office for these key accounts.

Train key account staff to help them understand, promote and sell products.

Act as a strong customer advocate within enterprise to ensure that all internal stakeholders understand the key challenges in the marketplace

Identify and understand the decision-making process within each account to ensure our engagement strategy identifies and builds relationships with all key decision makers and influencers.

Engage through all levels and functions to develop key account relationships.

Flexible attitude


Business or Science related third level qualification required

Professional qualifications and memberships desirable

Person/Experience Required

5+ years’ experience in a related area is required

Experience in account management is desirable

Ability to take on challenging product knowledge

Ability to influence and lead others without direct-line management responsibility

Energy, resilience and enthusiasm is a key advantage in this role

Customer focused

High attention to detail

Ability to work well on ones own initiative and as part of a cross functional team

Communication and interpersonal skills - comfortable and capable of communicating with all levels within and outside the business both written and verbal with a high level of professionalism.

Organisational skills - self-motivated and able to demonstrate strong organisation and prioritisation skills in a sales and relationship management environment.

Personal Effectiveness - must be able to work under pressure and autonomously; successfully manage a very diverse and demanding workload.

Strong technical and computer literacy; skilled in the use of tools such as Word, PowerPoint, Outlook and Excel.

To Apply If you are suitable for this position please attach your CV. Alternatively call the recruitment team at Chemistree Solutions Ltd. Chemistree is a pharmaceutical and healthcare recruitment specialist.

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