Training and Development Manager - Cardio - Berks / Bucks


South East (Excluding London), South West


Chemistree Logo View company profile

Reference: 3811

* This Vacancy Has Now Expired *

Role Title: Customer Facing Roles (CFR) Development Manager

Therapy Area: Cardiovascular

Package: Negotiable basic salary circa 75,000, car allowance and comprehensive reward package

Location: Berkshire/Buckinghamshire - Full time, office based role, with some travel required across the UK

Role type: Training and Development Manager, Learning and Development Mananger

The Client is a global pharmaceutical company providing innovative products and services in more than 20 countries around the world. With more than 100 years of scientific expertise, the company draws upon a rich legacy of innovation and a robust pipeline of promising new medicines to help patients.

They are committed to placing stakeholders at the centre of everything they do. To make this a reality, they have changed their approach by enabling the entire organisation to live the principles of Key Account Management.

As the Customer Facing Roles (CFR) Development Manager you will drive the implementation of the company’s customer-centric Key Account Management approach.

With a team of highly effective regional trainers, improve the individual and group performance of the customer facing roles, to defined standards through the design, planning, managing and delivery of industry-leading and highly effective training and development programmes and interventions.

To lead a team of Regional Trainers who provide coaching and development to key members of the sales force in order to drive in-call excellence and to foster a culture of continuous self-improvement through the passionate championing and ownership of personal development activities and plans.


Drive ownership of self-development and continuous improvement.

With the HR team, encourage the importance of the completion of PDPs as essential tools to help drive development and talent management strategies

Work with key stakeholders to ensure that the appropriate methodologies and systems are used to deliver PDPs.

Pro-actively engage with individuals and managers to discuss training and development needs identified in PDPs.

Ensure plans are developed and follow up interventions are carried out and documented.

Continually look for more effective learning techniques and methodologies to ensure that the company can attract, develop and retain industry-leaders throughout all levels of the organization.


Essential: ABPI and Full driving license and flexibility to travel when necessary

Desirable: Degree level education (or equivalent)

CIPD Certificate in Learning & Development practice or equivalent

Person/Experience Required


Theory and practice of coaching to advanced level

Conception, writing and development of training strategies and interventions

Knowledge and demonstrable application of learning, coaching, training and development theories and models

Training and development needs analysis and training programme design and delivery

Experience of successful pharmaceutical sales in secondary care

Advanced presentation and behavioural skills

Previous experience of leading and managing teams

Full driving licence

Advanced user of Microsoft Office software products


Experience of successful pharmaceutical sales in primary care

Experience of working in the CV/anti coagulation markets

Expertise in behavioural techniques e.g. NLP, behavioural profiling

Prior experience of dealing with SFE programmes or initiatives

Working knowledge of NLP principles and their application to interpersonal skills, and relationship building

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